Legal notice

Effective Date: October 17, 2026
Last Updated: October 17, 2026

Welcome to Xavenora, accessible at www.xavenora.com.

This Legal Notice & Disclaimer provides important information about the operation of our online store, business identification, intellectual property rights, product information, copyright complaints, website services, and limitations of liability.

Xavenora offers toys, games, action figures, collectibles, and related products to customers throughout the United States.

We are committed to providing accurate business information, transparent shopping practices, and a reliable online retail experience.

Please review this Legal Notice together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

These documents explain the terms governing purchases, payment processing, shipping, returns, personal information, and the use of our website.

Nothing in this Legal Notice excludes, restricts, or waives any consumer rights, statutory warranties, or legal remedies that cannot lawfully be limited under applicable United States federal or state law.

1. Business Operator and Store Information

The website www.xavenora.com operates as an independently managed online retail store under the trade name Xavenora.

Our business information is provided below to help customers identify and contact the operator of this online store.

Store Name: Xavenora

Business Type: Independently Operated Online Retailer

Official Website:
www.xavenora.com

Business Address:
11100 SW 84th Ct
Miami, FL 33156
United States

Customer Support Email:
hello@xavenora.com

Customer Support Phone:
+1 786-235-6838

E-Commerce Platform Provider: Shopify Inc.

Our online store uses Shopify's e-commerce infrastructure to support website operations, checkout, payment integrations, and order management.

Shopify is a third-party technology provider and is not identified as the seller of products purchased directly from Xavenora.

The business address above is provided for administrative and business correspondence purposes. It is not a designated merchandise return facility or public retail showroom.

Customers requesting a return must contact our customer support team to obtain the appropriate Return Merchandise Authorization (RMA) number and designated return shipping address.

For questions about orders, billing, merchandise, or store policies, please contact Xavenora directly using the information above.

2. Fulfillment, Pricing, Currency, and Shipping Disclosures

2.1 Order Fulfillment

Orders are fulfilled through the shipping and fulfillment arrangements used by Xavenora and its service providers.

Shipping origins and fulfillment locations can vary depending on product availability, delivery destinations, and operational arrangements.

We do not guarantee shipment from a particular warehouse, state, or country unless specifically stated for the relevant order.

Information about processing times, delivery estimates, shipment tracking, and shipping availability is provided in our Shipping Policy.

2.2 Shipping Charges and Import-Related Fees

Xavenora offers Free Standard Shipping ($0.00 USD) for eligible orders delivered within the United States, with no minimum purchase requirement.

Shipping availability and charges are displayed during checkout.

Any customs duties, import-related charges, or additional amounts payable by the customer will be disclosed before purchase when they apply to the transaction.

Xavenora does not impose undisclosed shipping, handling, or import-related charges after checkout.

2.3 Currency and Pricing

Product prices displayed on our United States storefront are stated in United States Dollars (USD).

The applicable product price, discounts, taxes, and disclosed shipping charges are presented during checkout before payment authorization.

We work to maintain accurate pricing and product information.

Material pricing errors, canceled orders, and related refunds are handled under our Terms of Service and applicable consumer protection laws.

2.4 Order Processing and Delivery

Our standard shipping estimates are:

• Order Processing: 1–3 business days.

• Estimated Carrier Transit: 5–8 business days.

• Total Estimated Delivery: 6–11 business days.

Our standard order processing cut-off time is 6:00 PM Eastern Time (ET), Monday through Friday, excluding U.S. federal holidays.

These estimates do not override shipment deadlines, delay notification duties, cancellation rights, or refund requirements established by law.

Detailed shipping information is available in our Shipping Policy.

3. Intellectual Property Rights

3.1 Ownership of Website Content

Original content created or owned by Xavenora, including original text, graphics, logos, page layouts, and visual designs, is protected by applicable intellectual property laws.

Other materials displayed on this website are used under the licenses, permissions, or legal rights held by their respective owners.

Nothing in this Legal Notice transfers ownership of intellectual property to website visitors.

3.2 Third-Party Trademarks and Brands

Third-party trademarks, manufacturer names, logos, character names, product designs, photographs, and related intellectual property remain the property of their respective owners.

The display, description, or sale of a branded product does not, by itself, establish an official affiliation, endorsement, sponsorship, or licensing relationship between Xavenora and the applicable brand owner.

Claims of official authorization, partnership, or brand affiliation will be made only when supported by the relevant authorization.

3.3 Permitted Website Use

Visitors may access and use our website for lawful personal shopping and informational purposes.

You may not reproduce, distribute, republish, modify, sell, or commercially exploit protected website content without permission from the relevant rights holder.

These restrictions do not prohibit activities expressly permitted by copyright law or other applicable legal protections.

3.4 Intellectual Property Concerns

If you believe material displayed on our website infringes your copyright, trademark, or other intellectual property rights, please contact:

hello@xavenora.com

Include sufficient information to identify the protected work, the material at issue, and the location of the content on our website.

We review intellectual property concerns and take appropriate action.

4. Copyright Infringement Notices and DMCA Procedures

Xavenora respects the intellectual property rights of creators, manufacturers, photographers, publishers, and other rights holders.

We review copyright infringement complaints concerning material displayed or made available through our website.

4.1 Submitting a Copyright Complaint

Copyright owners and authorized representatives can submit copyright infringement notices using the following contact information:

Copyright Complaints Contact: Xavenora

Email: hello@xavenora.com

Email Subject: Copyright Infringement Notice

Mailing Address:
11100 SW 84th Ct
Miami, FL 33156
United States

Telephone: +1 786-235-6838

This contact information is provided for copyright complaints and does not, by itself, represent that a designated DMCA agent registration has been completed with the United States Copyright Office.

4.2 Information Required in a Copyright Notice

To help us investigate a copyright infringement claim, please provide:

1. Your physical or electronic signature, or the signature of a person authorized to act for the copyright owner.

2. Identification of the copyrighted work claimed to have been infringed.

3. Identification of the allegedly infringing material, including direct website URLs or other information sufficient to locate it.

4. Your name and contact information, including an email address and telephone number.

5. A statement confirming your good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

6. A statement confirming that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

4.3 Review and Response

We review copyright complaints and take appropriate steps based on the information provided and applicable law.

These steps can include:

• Requesting additional information.

• Investigating the identified content.

• Removing or disabling access to material.

• Communicating with relevant service providers.

• Addressing valid counter-notifications through the appropriate procedures.

Submitting a notice does not automatically establish that infringement has occurred.

4.4 DMCA Safe Harbor Procedures

The Digital Millennium Copyright Act (DMCA) provides procedures and limitations on liability for qualifying online service providers.

Eligibility for statutory safe harbor protection depends on satisfying the requirements of the relevant provisions of U.S. copyright law.

This section provides a copyright complaint process and does not claim that Xavenora has obtained any particular statutory safe harbor protection.

5. Website Information, Product Representations, and Toy Safety

5.1 Product Information and Accuracy

We make reasonable efforts to provide accurate product information, including:

• Product names and descriptions.

• Photographs and visual representations.

• Product dimensions and specifications.

• Materials and included components.

• Age recommendations.

• Safety information and instructions.

Actual product colors, packaging details, and certain visual characteristics can vary slightly due to screen settings, lighting conditions, or manufacturer updates.

These differences do not eliminate customer rights concerning materially inaccurate descriptions, defective merchandise, or products that do not match the order.

5.2 Toy Safety and Age Recommendations

Some toys, games, action figures, models, and collectible products contain small parts, batteries, electronic components, or materials requiring special handling.

Customers should review the manufacturer's product labels, age recommendations, safety warnings, and instructions before use.

Adult supervision should be provided when recommended for the product or necessary for a child's safe use.

Product safety information does not replace the responsibilities imposed on manufacturers, distributors, importers, or retailers by applicable consumer product safety laws.

5.3 Product Safety Concerns and Recalls

We take reports of unsafe or defective products seriously.

If we become aware of a product safety issue or recall affecting merchandise we have sold, we will take the actions required by applicable product safety laws and regulatory authorities.

Customers who identify a potential product safety hazard should discontinue use and contact:

hello@xavenora.com

We will review the report and provide appropriate assistance.

5.4 Product Availability

Product availability and inventory information can change.

If an ordered product becomes unavailable before fulfillment, we will notify the customer and arrange the appropriate refund or another resolution agreed upon by the customer.

5.5 Website Information and Technical Availability

We work to maintain accurate website information and reliable service availability.

Temporary interruptions can occur because of system maintenance, software updates, network disruptions, or technical problems.

We reserve the right to correct typographical errors and material inaccuracies, subject to our obligations concerning accepted orders and consumer protection laws.

6. Disclaimers, Limitations of Liability, and Consumer Rights

6.1 Website Information and Services

We make reasonable efforts to maintain reliable website functionality and accurate information.

To the extent permitted by law, our website's general informational and technical services are provided on an "as is" and "as available" basis.

This provision addresses website functionality and general information services. It does not constitute a blanket exclusion of warranties or legal protections relating to physical products purchased from Xavenora.

6.2 Product Warranties and Legal Protections

Products purchased through Xavenora can carry manufacturer warranties, statutory warranties, or other enforceable consumer protections.

Warranty coverage is determined by the relevant warranty terms and governing law.

We do not disclaim or restrict implied warranties in circumstances where doing so is prohibited by law.

Nothing in this Legal Notice overrides valid written product warranties or non-waivable consumer remedies.

6.3 Limitation of Liability

To the maximum extent permitted by law, Xavenora is not liable for indirect, incidental, special, or consequential losses arising solely from interruptions or technical failures of website services when such liability can lawfully be excluded.

This limitation does not exclude or restrict liability for:

• Personal injury or property damage for which liability cannot legally be excluded.

• Fraud or intentional misconduct.

• Product defects or breaches of warranty for which legal remedies cannot be waived.

• Failure to fulfill mandatory shipping, order cancellation, or refund obligations.

• Other liabilities that cannot be excluded under governing law.

6.4 Consumer Statutory Rights

Nothing in this Legal Notice limits, excludes, or waives mandatory consumer protection rights available under applicable United States federal or state law.

This includes non-waivable rights concerning product safety, warranties, defective merchandise, refunds, and remedies for unlawful or deceptive practices.

If any limitation in this Legal Notice conflicts with a mandatory legal protection, the applicable legal requirement controls.

6.5 Relationship to Other Store Policies

Our Terms of Service, Shipping Policy, and Return & Refund Policy provide additional details about purchases, delivery, cancellations, returns, and customer remedies.

This Legal Notice supplements those policies and does not reduce the consumer protections described in them.

7. Third-Party Websites and External Services

Our website uses third-party technology and service providers to support online shopping, payments, order processing, shipment tracking, and related functions.

These providers can include:

• E-commerce platform providers.

• Payment processing services.

• Shipping and delivery companies.

• Website analytics services.

• Other technology and business support providers.

Some external services operate under their own privacy notices, terms of service, and security practices.

We encourage customers to review the applicable terms and policies before interacting with independently operated third-party websites or services.

Xavenora does not control the independent content or operation of external websites.

However, the involvement of a third-party service provider does not automatically eliminate Xavenora's legal responsibilities concerning orders, consumer transactions, privacy, or other obligations imposed by law.

For more information about personal information processing, please review our Privacy Policy.

8. Governing Law and Consumer Protection

This Legal Notice is governed by the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-law principles.

This choice of governing law does not deprive consumers residing in other states of mandatory legal protections that govern their transactions.

Disputes concerning purchases, website services, or customer rights are addressed in accordance with our Terms of Service and governing law.

Customers can contact our support team to raise concerns and request assistance.

Nothing in this Legal Notice prevents customers from pursuing available legal remedies, contacting consumer protection authorities, or exercising other rights protected by law.

9. Customer Support and Contact Information

If you have questions about this Legal Notice, intellectual property concerns, product information, orders, or store policies, please contact Xavenora.

Store Name: Xavenora

Business Type: Independently Operated Online Retailer

Official Website:
www.xavenora.com

Business Address:
11100 SW 84th Ct
Miami, FL 33156
United States

Customer Support Email:
hello@xavenora.com

Customer Support Phone:
+1 786-235-6838

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time, ET)
Excluding U.S. federal holidays

Expected Customer Support Response Time:
1–2 business days

For merchandise returns, please contact our support team to obtain a Return Merchandise Authorization (RMA) number and the designated return shipping address.

The business address listed above is not automatically the return destination.

We appreciate your trust in Xavenora and remain committed to transparent business practices and responsible customer service.